14 July 2010
Hotel dramas!
After a pleasant ride home on the Eurostar, I arrived at my prepaid hotel, which is right on the tube line to Heathrow, and has a fridge, microwave, internet. It is not a particularly well run hotel, but for these features and the price I am willing to overlook the crappy staff. I have had some arguments with them before about them lying to me about the tv not working and when it would be fixed, and a similar conversation about the air conditioner.
Well this time they have sunk to a new low.
They have no room for me, yes they have my booking, and have taken out the payment, but apparently that doesnt get me a room.
Instead they have a room for me at an alternate hotel.
I made a lot of noise and demanded the real manager be woken up etc. When they refused I demanded a full refund, now. They refused. I accused them of theft and started ringing Visa and googling the company directors of the Shaftesbury hotel group. I now have a meeting with the manager for the London area at 9:30am.
So i got back on the tube and went to the alternate hotel, I was promised it was a sister hotel and the facilities are identical. Wrong.
Its a single bed, with no fridge, no microwave, no internet, in the smallest most hilarious room I have ever stayed in.
I cant wait for my meeting.
Here is my hotel room. That is the entire room, I am standing at the foot of the single bed which is against the wall. Notice the desk folds out from the wall, and you cant sit at it.
It was after 10pm by the time I got into my room (despite arriving at my original hotel at 8pm). So I couldnt get dinner anywhere nearby, as the hotel is located in a crap location. Heres my dinner, enjoy.